With more than 330 movers and suppliers in attendance, the 95th
Annual Convention was held at the Fess Parker’s DoubleTree Resort in
Santa Barbara, Calif., from April 14 through April 19.
The Convention began with the Tuesday afternoon Executive Committee
meeting and the Movers and Shakers Reception/Dinner at night.
Tuesday night’s event was an appreciation dinner for all CMSA Board
Members, Committee Members, Chapter Presidents and special guests
for their support of the Association.
Gateways International Inc.
sponsored the reception, and
TransGuard Insurance Company of America sponsored the dinner.
On Wednesday, the Insurance Committee, Government Affairs Committee,
Membership Committee, Military Affairs Committee, 2012-2013 Board of
Directors and 2013-2014 Board of Directors conducted various
business of the Association. The 2012-2013 Chairman
Rick Hosea finished old
business during his last Board meeting and thanked his directors for
their support during his term. The incoming Chairman
PJ Welch conducted his
first Board of Directors meeting to discuss new business and to
review the new committee lists for the 2013-2014 year.
On Thursday, Convention golfers woke up early to a beautiful Santa
Barbara morning for the shotgun start of the CMSA Annual Convention
Golf Tournament at the Glen Annie Golf Club in Goleta. The golf
tournament, sponsored by
Pioneer, allowed Convention delegates to network with other
companies while enjoying a warm, clear day on the course.
TransGuard Insurance Company
of America sponsored the $10,000 hole-in-one opportunity on the
Thursday evening was the well-attended Exhibitors Welcome Reception,
sponsored by New Haven Moving
Equipment Corp. As a special tribute to the Association’s former
manager who had passed away in December 2012, CMSA President Steve Weitekamp spoke a few words about
Patricia Andrews and how loyal she remained to CMSA after her
retirement, and shared a short slideshow of her. During the
reception, CMSA exhibitors interacted with various moving company
executives and demonstrated new products and services available in
the market. Delegates visited the large number of exhibitor booths
while enjoying a broad selection of appetizers and drinks throughout
Friday morning began with the Santa Barbara Breakfast, sponsored by
Following breakfast, CMSA Secretary/Treasurer
Patrick Longo of
Andy’s Transfer & Storage
started off the Friday General Business Session with an Invocation
and a rememberance of recently passed CMSA members. Master of
Ceremonies Ben Geissel of Galbraith Van
& Storage Co. Inc. then welcomed CMSA delegates to the
Convention and conducted the annual roll call of delegates.
of Speak Your Truth Inc.,
the 2013 Convention keynote speaker, was first to speak during the
General Business Session.
Carlson spoke about the need to “grow out of your comfort zone”
to adapt to a changing business climate. “We need to stop going
through the motions and go through the emotions,”
Carlson told delegates.
She spoke about the emotional connection that draws consumers to
businesses through stories. Stories, in her opinion, allowed the
company’s business principles to resonate with consumers. Consumers,
in turn, share these stories with other consumers. Throughout her
slideshow presentation, she showed other companies’ different
emotionally triggered marketing pieces that retained current
customers but also attracted new customers.
also emphasized the need for executives to align the business
practices they preach to their employees with their own actions.
“You’ve got to walk your talk,”
Carlson said. Employees
who are kept engaged in the work culture allow them to make a
difference professionally and keep the company moving forward.
stressed the need for employers to thank or give recognition to team
members to promote a positive work environment and work performance.
The 2012-2013 CMSA Chairman Rick
Hosea of Crown Worldwide
Moving & Storage discussed how much he has learned from his
travels with CMSA President
Steve Weitekamp to all the CMSA chapters.
Hosea also presented a
photo slideshow of his memories as CMSA Chairman throughout the
Linda Bauer Darr of the American Moving & Storage
Association (AMSA) presented her outlook on interstate moving
trends. She also spoke about the challenges faced by drivers in the
industry, which include tax burdens and rising fuel prices.
Darr also spoke about AMSA’s effort in addressing the driver
shortage with their new Registered American Moving Program.
Darr’s advice for moving
companies for the next year is to react to change by fixing the
problem and not the blame, stay focused on an excellent move and
play fair to strengthen and build your business.
Next, Sean Edgar of
the existing California Air Resources Board (CARB) Truck & Trailer
regulation. Edgar outlined the compliance schedules for both lighter trucks and
heavier trucks. He also reviewed previous frequently asked questions
asked by other moving companies.
Master of Ceremonies and Outgoing Chairman
Rick Hosea began the Friday Blue Pacific Luncheon, sponsored by
Paul Hanson Partners
with introductions of the head table.
Weitekamp then conducted
the ceremonial swearing in of the newly elected Board Members and
the re-elected Board Members:
Sally Bolger of Grace Moving Company LLC,
Vince Cardinale of
Cardinale Moving & Storage Inc.,
Maribeth Wolf of Golden
Gate Moving & Storage Co.,
Tim McCarthy of McCarthy Transfer & Storage Inc., Mark Andersen of Andersen
Van & Storage, Alan
Freese of Miller Moving &
Storage, Robert Fraser
of Redwood Moving & Storage and Sharon Hildreth of Chipman
Relocations. Patrick Longo of
Andy’s Transfer & Storage
was announced as the elected 2013-2014 CMSA Secretary/Treasurer.
president of Advocation Inc.,
discussed the financial strain and political turmoil the CPUC is
currently under and presented a detailed picture of the political
climate in Sacramento. After lunch,
Hosea invited delegates to the Military Breakout Session, which
included a special Department of Defense (DOD) presentation by
Terry Head, president of
the International Association
of Movers (IAM).
began the Military Breakout Session with a slideshow presentation
about DOD changes, which include new TSP qualifications, scoping,
potential of an Open Season, DOD budget issues and DP3 Phase III.
The Military Breakout Session moderator,
Tim McCarthy of
McCarthy Transfer & Storage Inc., introduced the military experts:
Matt Connell of
Total Military Management,
Bobby Albert of
Albert Moving, Steve Vockell
of Suddath Van Lines, Tim
Helenthal of National Van
Lines and John Lance
of NMS Moving Systems Inc. Attendees were given an opportunity to visit
with each military expert during concurring 15-minute round table
discussions regarding the military experts’ chosen topics.
Refreshments at the Military Breakout Session were sponsored by
Total Military Management,
Albert Moving, Suddath
Van Lines, National Van
Lines Inc. and Wheaton |
On Friday night, delegates enjoyed a private barbecue dinner at the
Cabrillo Pavilion Arts Center. Scheduled entertainment at the event
kept delegates engaged, such as the CMSA Ventura/Santa Barbara
Chapter Apple Grab Competition, well-known strolling magician Mark
Collier and caricature artist Michael Beickel. The Center dinner was
sponsored by Kentucky Trailer, Arpin Van
Lines Inc., Atlas Van
Lines Inc., Cardinal Van
& Storage Co., National
Van Lines Inc., North
American Van Lines,
Stevens Worldwide Van Lines Inc., UniGroup Inc. and
Wheaton | Bekins. Transportation was sponsored by
DEWITT Cos./Royal Hawaiian
The American Riviera Breakfast, sponsored by
ECS Refining, began the Saturday morning. Master of Ceremonies
Vince Cardinale of
Cardinale Moving & Storage Inc. ran the Saturday General Business
Session events. First speaker of the morning,
Terry Head informed delegates about the international shipping
market. He said the United Migration Study showed that Americans are
more likely to pack and relocate due to employment opportunities.
The most popular countries that U.S. employees move to are the U.K.,
Germany and China. Head
wanted to make clear that the global economy as a whole will grow,
which would create more business in the international arena.
The Van Line Panel discussion followed with
Steve DeBolt of San Diego Van
& Storage Co. as the
moderator. Panelists included:
Jeff Newcomer of
Arpin Van Lines Inc.,
Steven Hermann of
Atlas Van Lines Inc.,
Tim Helenthal of National Van Lines Inc., Dan
Robertson of North
American Van Lines,
John Lograsso of UniGroup Inc. and Morrie
Stevens Jr. of Stevens
Worldwide Van Lines Inc.
The panelists indicated that their companies have focused on becoming
eco-friendly and ever more tech savvy, including using cloud-based
programs and the Internet to communicate with agents and drivers.
The Internet has also been a source of negative publicity for agents
and van lines on consumer review websites. Some van lines have
started initiatives to respond to negative posts published on
consumer review websites to help resolve the issue and to avoid bad
publicity for agents. As far as the industry’s future, many
panelists have said that owner operators will still remain as an
essential part of the moving business, but the services provided may
be different than what it is now to remain competitive.
CMSA Counsel Mark Hegarty of Hegarty
Law Offices gave a few anecdotal lessons for attendees to learn
from as part of his “No Good Deed Goes Unpunished: Updates and
Lessons of 2012” presentation. Throughout his speech,
Hegarty clarified what
actions the client did incorrectly to help movers avoid these
mistakes in the future.
The next presenter, Bobby Albert
of Albert Moving
discussed his idea of “Values-Driven Leadership” as core values
every company should follow for all business ventures. It is through
the business’ core values that will focus more on the customers’
needs and will, in turn, create loyal customers for the future.
Besides resonating with customers, the employees who believe in the
core values of the company will perform better and will move the
The Paradise Awards Luncheon, sponsored by
Champion Risk & Insurance Services L.P. and
Vanliner Insurance Company,
followed the Saturday General Business Session. Master of
Ceremonies and CMSA Secretary/Treasurer
Patrick Longo introduced
Sara Spataro, Region Director of Special Olympics Santa Barbara, and
Special Olympics athlete Nannette Clark to say a few words about the
Special Olympics program and to accept the CMSA's $5,000 donation to
the Special Olympics Southern California.
Weitekamp announced the
college scholarship winners, and those who attended the luncheon
walked on stage to thank the membership and spoke about their
The Chapter Presidents were also recognized and awarded certificates for
their support and contribution to the CMSA during the luncheon. San
Diego Chapter President
Thomas McCarthy of
McCarthy Transfer & Storage
Inc. was presented with
the Chapter of the Year award.
McCarthy had thanked all
who supported the chapter throughout the year and had presented the
San Diego Chapter’s large donation check of $25,000 for the CMSA
recognized and presented plaques to retiring Board Members
Dennis Doody of Blue Chip
Moving & Storage Inc. and
Amy Messinger of Cummings
Moving Company for their active service and leadership in the
Signaling the conclusion of the 2013 Convention was the Chairman's
Reception and Dinner/Ball, sponsored by
CDS Moving Equipment Inc.
CMSA Associate Board Member Jeff Nadeau of DEWITT
Cos./Royal Hawaiian Movers drew and announced
Ben Geissel of Galbraith Van
& Storage Co. Inc. as
the grand prize winner of the
DEWITT Cos./Royal Hawaiian Movers-sponsored Maui Trip! Happy to
have won the prize, Ben
Geissel and his wife,
Leslie Geissel, stood with Nadeau to have their picture taken
with the Maui Trip prize poster. Master of Ceremonies and CMSA Vice
Chairman Jay Casey of
Casey Moving Systems
announced PJ Welch as the
Incoming CMSA Chairman. Welch
was escorted into the ballroom by his nieces, nephews, stepson
and his daughter, Isabella.
CMSA President Steve Weitekamp
presented Outgoing Chairman
Rick Hosea his honorary lifetime membership and Chairman's gift.
thanked Steve, CMSA staff and Claret for giving their support
during his Chairman year.
president of Cardinal Van &
Storage Co., spoke about
how intelligent PJ was as a young man. Proud of his son’s academic
record as well as his community service record, Pat Welch proudly
offered the microphone to his son for his acceptance speech.
thanked his parents for their support and for everything that they
had taught him. He said that he will always consider himself first
and foremost a mover and promised CMSA delegates that he would
follow his predecessor’s lead in continuing to be passionate about
the moving and storage industry.
The delegates ended the Convention by dancing to
Area 51 band’s music.
Thank you to all the attendees who joined us Santa Barbara to make this
another memorable Convention! Please mark your calendars to join us
for the 96th Annual Convention April 29-May 4, 2014, at the Hyatt
Regency Monterey in Monterey, Calif.